What does Valentine’s Day mean to you? A cynical marketing ploy or an opportunity to show someone that they are loved? Whatever your stance, letting somebody know that they are cared about is never a bad thing. In fact, I think this concept of care and appreciation should be translated into business, and not only on one day, but all year round. Especially in our line of work.
After all, our workforce plays a vital role in keeping spaces clean and healthy for the benefit of others, which has been heroically demonstrated throughout the COVID-19 crisis. Prior to this, cleaning operatives had often been held in low regard, but public perception is now finally changing. According to last year’s British Cleaning Council Research Report, the pandemic has brought widespread recognition for the vital role of the sector’s previously invisible’ workforce, and that the public recognises and values this contribution.
As an advocate, passionate about educating and improving the image of the cleaning sector, I’m thrilled attitudes are shifting. But there’s still more work we, as an industry, can do to invest in workers and help them feel valued.
Firstly, replace ‘zero hours’ agreements, which offer no assurance of confirmed work with contracts that guarantee hours. Secondly, reward employees fairly for the work they undertake. At Jangro, we are proud to be an accredited Living Wage Employer and urge other companies in our industry to join us and also reward staff with a fair pay that reflects the real cost of living.
Training is also important. It not only helps boost performance (after all, well-trained staff work efficiently, cost-effectively, and to a high standard), but it places value on the work undertaken, demonstrating to the employee that they are worthy of investment. And it need not be costly – our award-winning e-learning platform, the Learning Management Solution (LMS) is available to all of our customers and their staff.
Optimised for all devices, it offers a flexible and contact-less approach to training, enabling users to study remotely at times that suit them. It covers a wide range of topics, with varying course lengths, and has been accredited by the CPD Certification Service, which provides assurance that our modules are relevant and of high quality.
Such measures will help to create a more positive working environment, which in turn brings business benefits. A strong, motivated team is likely to be more productive and loyal, reducing staff turnover, which ultimately saves an employer time and money in recruitment.
So this February, as well as showering your loved one with cards and presents, why not think about how you can show your colleagues that they are valued too?
For more information about Jangro LMS, visit www.jangrolms.net.