I am immensely proud of the cleaning workforce. For the past 18 months, they have been on the front line working hard to keep spaces clean, hygienic and healthy, ultimately helping to limit the spread of COVID-19. So I was saddened to read a recent news story, in which a cleaning operative had been poorly treated by her manager.
In one article she asserted that ‘cleaners are the forgotten people’ but as the story went viral, it became clear that the vital work undertaken by these often under-valued workers was indeed appreciated, with many praising her for her honesty and hard work.
That such outdated attitudes still persist though is problematic and that’s why, as an industry, we must keep working to ensure employees feel valued and are rewarded for the crucial role they play in society.
The first step you can take to maintain a strong, motivated team is to pay a fair wage, which reflects the real cost of living and enables them to be able to live and enjoy life. It’s also important that businesses implement contracts with guaranteed hours, thereby demonstrating its commitment to, and appreciation of its employees.
At Jangro, we are proud to be an accredited Living Wage Employer and encourage others in the cleaning industry to also make this pledge. After all, if this past year has shown us anything, it’s that professional cleaning staff are unsung heroes, working hard to keep our hospitals, schools, supermarkets and many more public environments clean and hygienic. Providing access to high quality training is another way employers can help their staff feel supported. Firstly, by investing in their training you are placing value on the work undertaken. Secondly, it demonstrates your commitment to their wellbeing. After all, cleaning involves exposure to various hazards from harmful chemicals and sharps, to contagious viruses and infections. Knowing how to manage these threats reduces the risk of personal harm, whilst boosting both morale and productivity. Check out our award-winning e-learning platform, the Jangro Learning Management Solution (LMS) for flexible, CPD-accredited training.
Finally, work and live by the maxim, ‘treat others as you’d like to be treated’. To quote the aforementioned cleaning operative, ‘In a world when you can be anything, BE KIND’. I couldn’t agree more.